Process / Lead / BDC / Campaign Management
Outsourced Service Customer Care Center
In-Store Dialer Installation & Process Implementation
plus travel for 3 days
â€śIf your BDC Rep doesnâ€™t make 400-500 calls a day and talking to 100 plus people a day somethingâ€™s wrong!!!â€ť
Turbo Charge your Stores Sales and Service appointment volume with Increase Your Leads by leveraging technology to boost productivity, control expenses, and increase revenue. Letâ€™s take a closer look at how the Our Service & Software can help your company meet its goals with minimal effort and expense: -
- Low operating costs and high return on investment
- Automatically transfers the call to the agent when the call is answered, a voice message is completed, or a caller presses the key designated for live assistance
- Ability to automatically hang up on busy signals, no answers, and answering machines
- Records conversations for agent evaluations and quality control
- Automatically transfers on-screen account information to the agent with the call
- Integrates with Windows-based applications and databases
- Includes management reporting to provide statistical data on active vs. idle time and more
- Increased Agent Productivity
When efficiency experts took a look at a typical call center, the statistics for outbound calls were shocking. Can you believe that 45 minutes out of every hour was wasted as call agents waited for dial tones, waited for the phone to ring, and frequently received a busy signal, an answering machine, or no answer at all for their efforts?
On average, each agent only spent 15 out of every 60 minutes talking to their intended target. Manual Dialing. 15 Minutes Talk Time VS 45 Minutes Dead Time. Once Increase Your Leads implemented our services to manage the dead time involved with an outbound call center, productivity went up by as much as 300% in most cases. Suddenly, agents were spending 48 minutes or more actually speaking to customers. As a result, payroll expenses were decreased while inbound/outbound revenue increased dramatically.
When you compare the benefits to the cost of this affordable service the decision to use Increase Your Leads is an easy one to make. Predictive dialing. 48 Minutes Talk Time vs 12 Minutes Dialing Time. User-Friendly and Intuitive Of course, itâ€™s hard to increase productivity when you install a product thatâ€™s extremely difficult to use. Suddenly, your call time drops because your agents donâ€™t understand the basic process, and the few that did catch on are spending all of their time helping their coworkers.
With our services m, this will never be a problem. We come to you... and we train and install. Cost-Effective and Budget-Friendly When you compare the affordable cost of your current expenses to the amount of money you will save by taking advantage of our program, deciding to add this new tool to your program is a smart business decision. In addition to reducing expenses, our services also increases your revenue by increasing sales and service to improve your cash flow.
Our programs make it possible for your call agents to work from anywhere including their home. With this choice, you can further reduce your expenses by minimizing office overhead. Even if you donâ€™t allow your employees to telecommute on a daily basis, it can benefit both your staff and your operation if call agents can work from home in the event of bad weather or a natural disaster.
No Hardware or Extra Phone Lines Required because our program leverages the strength of VoIP technology, your existing PCs and broadband capabilities is used by our Software to activate telemarketing calls. In addition to your Internet connection, you will need to supply your employees with USB headsets, but you wonâ€™t need any additional hardware or landline phone lines.
To learn more about the Our Services, contact us today by filling out this form. One of our telecommunication experts will provide all of the information you need to get started right away. 100 Contacts daily in 8 hour work day No more active leads without contact in months No more missed opportunities that you call 3-4 months later and after talking to 112 in a day, to see the activity needed to make contact wasnâ€™t completed and 45 of them bought elsewhere...
No Cherry Picking Auto messages on answering machines No lead discrimination Quantifiable accountability 6 Visits - 3 Day in-house Training sessions each session $6,000 plus travel includes; implementation, what to say, how to use ... we will work hand in hand with your BDRâ€™s, CRMâ€™s DMSâ€™s Equity Tools Schedulers and show your staff how to talk to 100 people a day instead of the national average of 30 along with what to say allowing a more flexible solid scheduled VIP appointment ... Continued Dialer & Process support with 3 dialers per month $2495